What is SalonBlabbermouth.com?

SalonBlabbermouth aims to be your #1 resource for rating and review a website. You can rate and review over 180,000 salons.. This site was founded with the intent to bring consumers of salon based services together to communicate about their experience if effort s to facilitate healthy word-of-mouth.

Our mission is to connect consumers with the biggest database of salons to rate and review and help their fellow patrons become more informed about the salons they might chose to do business with. And, to help merchants improve their businesses through customer feedback.

Incorporated our site you’ll find a clickable image to select that state of your choice, and you’re directed to find your city and salons in that city. Customers are able to save salons to their favorites folder, add images to enhance their reviews, all in efforts to find the best salon service. No salon rating and review site offer the comprehensive features as ours, and our powerful ratings system.

What about Customers?

 

SalonBlabbermouth relies 100% on customer feedback. When customers receive salon service, they can help thousands of other potential patrons by rating that company at our site. Customer ratings and review will help educate buyers, and will help the merchants improve their company. Both happy customers, and disgruntled customers, submit review to our site. It certainly is not one or the other. No matter what a customer's level of satisfaction, it is paramount that they voice their opinion about their salon experiences on SalonBlabbermouth.com

After a customer submits a review, they can come back to the site and alter that review at any time. That's important, obviously, because future services received by the merchant over time may change a customer's opinion.

How it works?

 

As stated above, we rely 100% on customers. Our rating system is not salon specific and not subjective. A company's ratings are solely based upon customers' answers to predetermined questions and our five star rating systems.

What about Merchants?

 

Customer satisfaction is what drives healthy business. We understand that sometimes certain reviews may result in a simple breakdown of communication between the consumer and the merchant at time of service received. We have enabled merchants to respond to comments written about their salons. Still, when a customer gives money to a merchant and expects a quality service in return, they have placed their trust in that merchant, yet the merchant has not been asked to place their trust in the customer.

SalonBlabbermouth aims to level the playing field. Merchants become accountable to customers when they know that customers have a non-biased third party outlet, our site, to voice their opinions about a merchant's service. But in doing so, it is important that merchants also have a voice. That's why we offer complimentary SalonBlabbermouth accounts to merchants, which enable them to flag reviews that may violate our terms of use, as well as our Merchant Member subscription-based accounts which lets merchants communicate with reviewers, post rebuttal comments (aka their side of the story) in reply to any comments that customers submit, all in an effort to resolve any customer issues and maximize customer satisfaction.

How we differ?

 

Salons are added to our site by customers, or by merchants, but salons cannot opt-out. In our opinion, it completely defeats the purpose of having a salon ratings site if salons must choose to appear there. Poorly run salons will never choose to appear on the site and risk giving their customers a voice, but all salons are listed at SalonBlabbermouth.
We pride ourselves on having a comprehensive fraudulent review detection system to improve the quality of our site's reviews and their usefulness to you, as described below, as well as manual checks that we perform to ensure that all reviews were written by actual customers.

What about fraudulent Reviews?

 

Fraud takes on many forms. Companies can attempt to evaluate themselves. Companies can attempt to evaluate competitors. Customers can attempt to evaluate a company more than once. A non-customer can attempt to evaluate a company. If you're reading this thinking, "will they catch me"? Yes, we will.

We have a wide variety of automated tools and manual checks that we use to detect fraudulent voting. The process begins by requiring user registration, logging IP addresses, but we go a lot further by manually reading individual comments to note common language and style patterns that may indicate multiple review submissions by a single individual. That should provide you with a glimpse into how serious we are about preventing fraud. Ensuring the accuracy of reviews is a very large part of what we do.

When someone tells you that user review style sites run themselves and that little effort is needed since the users "do all the work", be very wary. Anyone that lets a site such as ours "run itself" will eventually end up with a site full of worthless data that cannot be relied upon for any reason.
Be assured that we are continually improving our ability to detect and prevent fraud. If for any reason you notice suspicious activity on our site, please, by all means, let us know.
If you ever have any suggestions on improving our site, we want to hear from you!

What’s with the name?

 

We wanted a name that embodied humor and a slogan that described its significance. A name for one who chats, gossips, or just chatters is blabbermouth. Add the word salon, the service we cater our reviews toward, and you got SalonBlabbermouth.

The slogan was little trickier. Since blabbermouth could have negative connotations for some, we wanted to make sure our users knew the seriousness of what we were trying to do. Hence, the slogan “REAL talk, by REAL people, with REAL experiences” was derived. We highlighted real to express the genuine input of our user’s reviews as not gossip or hearsay.

 

Thank you for visiting, I hope join our growing network.

 

Management